Reference

jago11 Privacy Policy: What We Collect and Why

Our Privacy Policy sets out exactly how jago11 handles the personal information you share when opening an account, verifying your phone number, or processing a deposit through DANA…

Account Data ProtectedDANA & QRIS Transactions CoveredPhone Verification ExplainedCookie Controls AvailableYour Rights, Clearly Stated
jago11 jago11 Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to correct account information, or need to request deletion of records tied to your phone verification, our support team can help. We aim to respond to privacy-related requests within two business days through the channels below.

Team online

Live Chat

Open the chat widget from any page on jago11.top. Available daily from 08:00 to 23:00 WIB. Ideal for quick data questions or account status checks tied to your privacy request.

Email Support

Write to our data team directly for formal deletion or correction requests. Include your registered phone number so we can locate your account record and respond accurately.

Account Settings

Log in, head to your profile page, and use the privacy section to update your contact details, adjust cookie preferences, or download a summary of the data we hold on your account.

DATA HANDLING STANDARDS

How jago11 Protects and Manages Your Data

We apply consistent data practices across every account on jago11.top — from the moment you enter your phone number to the point your QRIS deposit clears.

Data Collection

We collect your phone number, device type, and transaction records from DANA, OVO, GoPay or QRIS deposits. We do not collect payment card numbers directly; wallet tokenisation handles that step.

Cookie Use

Session cookies keep you logged in and remember your lobby position. Analytics cookies count page visits in aggregate only. You can turn non-essential cookies off in your account settings at any time.

Account Security

Phone verification is required before your account opens. We use one-time codes sent to your registered number to confirm identity changes and large withdrawal requests.

Data Retention

Transaction logs are kept for the period required by applicable financial regulations. Account data is removed within 30 days of a verified deletion request, except where local law requires a longer retention window.

Third-Party Sharing

We share data with payment processors — including DANA, OVO, GoPay and QRIS operators — only to the extent needed to complete your transaction. No data goes to advertising networks or data brokers.

Your Rights

You can request a copy of your data, ask us to correct inaccurate records, or request deletion by contacting support or using the privacy section inside your account profile on jago11.top.

Common Questions About jago11 Privacy Policy

Here are the questions we hear most often about how your personal data is handled on jago11.top.

We collect your phone number, a verified identity token, and your device type. Once you connect a wallet like DANA or OVO, transaction records are added to your account file to support payment verification and history.

Payment data flows through the respective wallet or QRIS processor. We store a transaction reference and amount on our side for receipt and status checks; full wallet credentials stay with the payment provider, not on jago11.top.

The same policy applies across Indonesia, including Bandung and Surabaya. However, certain data practices around access and eligibility depend on local law, so some features may behave differently based on your region.

Account data is held while your account is active. After a verified deletion request, we remove personal records within 30 days unless local law requires a longer retention period for financial transaction logs.

Yes. Log in, go to your profile, and use the privacy section to request a data export or submit a deletion request. You can also contact support via live chat between 08:00 and 23:00 WIB for help with the process.

We use session cookies to keep you logged in and optional analytics cookies to understand aggregate traffic. Non-essential cookies can be switched off inside your account settings without affecting your ability to deposit or access the lobby.

Reach out through live chat on jago11.top or email our data team with your registered phone number. We aim to acknowledge privacy complaints within two business days and resolve them as quickly as records allow.